Mercure Swansea Hotel, Swansea ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Phoenix Way, Swansea, United Kingdom, SA7 9EG

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Twin Room

Max:

2 persons

21 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Classic Family Room

Max:

2 persons

26 m²

Shower

Heating

room details

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Classic Double Room

Max:

2 persons

21 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Swansea 4.3 km

Airports

Swansea (SWS) 15.9 km

Cardiff (CWL) 65.7 km

Bus

Bus stop 4.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Free parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Heating
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Phoenix Way, Swansea, United Kingdom, SA7 9EG

Map view

Phoenix Way, Swansea, United Kingdom, SA7 9EG

City landmarks

Stadium

Liberty Stadium

2.0 km

Plasmarl

Hafod-Morfa Copperworks

910 m

Museum

Swansea Bus Museum

1.3 km

The Grist

Bust of Dylan Thomas

870 m

Grosnez Castle

890 m

Church

Tabernacle Chapel

1.3 km

Pluck Lake

1.4 km

Church

Libanus Chapel

1.0 km

Museum

National Waterfront Museum

4.6 km

Clydach Market

2.1 km

St John's Church

1.2 km

Pentremalwed Church

1.2 km

Capel Bethel

1.6 km

M G K Leisure Ltd

1.4 km

Castle Bingo

1.4 km

Golf Course

Morriston Golf Club

2.4 km

21 Cnap Llwyd Rd

Morris Castle

1.9 km

38 Harry St

Morriston Park

2.2 km

Pen-y-Fan

1.7 km

First Floor

The Escape Game Swansea

2.2 km

Peniel Green Church

1.8 km

Church

St David's Church

1.8 km

Mall

Morfa Shopping Park

1.8 km

Church

Cathedral Church of St Joseph

3.3 km

Park

The LC

4.6 km

Liberty Stadium Landore

Swansea City Football Club

2.0 km

Scott's Pit

2.4 km

Primrose Park

2.5 km

14 Trewyddfa Terrace

Parc Llewelyn

4.3 km

Nearby

Celtic Trail

320 m

Restaurants

The Coffee Shed

490 m

Castell Close Phoenix way Llansamlet

Robins Nest

410 m

Phoenix Way

Greggs - Phoenix Way

470 m

6F Phoenix Way Llansamlet

Jolly Giant Cafe

560 m

Castell Cl

The Fendrod

770 m

Fendrod Way Swansea Enterprise Park

Ffenrodd Sizzler

890 m

Fendrod Way Enterprise Park

Dylan Thomas

1.2 km

125 Samlet Road-Swansea Enterprise Park

Swansea Wyevale Garden Centre Restaurant

840 m

Siemens Way Enterprise Park

Tower Court Cafe

1.2 km

Unit 7 Tower Court Tower Court St. Davids Road

Starbucks

1.3 km

St Davids Road St Davids Retail Park

Tesco Cafe

1.2 km

Nantyffin Road Llansamlet

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

clean

friendly staff

confusing booking

out of the way location

6.4/10

Nice

Rooms

7.7

Location

6.7

Service

8.7

Dining

7.7

4/5 based on 255 reviews

#11 of 23 hotels in Swansea based on Tripadvisor

Susan

United Kingdom, October 2023

8.0/10

During our first stay, we were allocated 2 twin rooms that were clean and generally comfortable, equipped with everything we needed like an iron/ironing board, bottled water, and a coffee maker. The staff was very friendly and welcoming, making our experience enjoyable. However, the location was a bit out of the way for some, and the online booking process was confusing at times.

Rooms

8.0

The rooms were clean and generally comfortable. They had everything we needed, including an iron/ironing board, bottled water, and a coffee maker.

Service

9.0

The staff, from the meal service to the bar and cleaning staff, were all very friendly and welcoming.

Location

7.0

The location was a bit out of the way for some, but it was spot on for my business needs.

Dining

8.0

The dining experience was great, offering a choice of everything from fresh fruit to a cooked meal.

Facilities

8.0

The facilities were comfortable and served our needs well.

clean

confusing booking

Bill

United Kingdom, June 2023

7.8/10

Upon arrival at 10.45 pm, the hotel exterior wasn't ready, but inside, I found a nice and clean room with plenty of parking space, conveniently located near Starbucks, a supermarket, and shops. The service was hospitable and friendly, with rooms that were clean and larger than most hotels. Despite some minor issues with the location and a broken window lock, it served its purpose well. The dining experience offered a good variety of food but was on the expensive side. Overall, a lovely and modern hotel with excellent service and facilities.

Rooms

8.0

The room was nice and clean, containing all the needed amenities.

Service

9.0

The staff were hospitable, friendly, and provided excellent all-around service, managing various tasks efficiently.

Location

7.0

The location, although a bit out of the city center, was lovely, clean, and modern, with easy access to retail parks and transportation for various activities.

Dining

7.0

The dining experience was really nice with a good variety of food, but slightly on the expensive side for the offerings.

Facilities

8.0

The hotel offered a range of facilities and services including room service, dry cleaning, housekeeping, laundry, and a welcome drink for guests.

Modern

Expensive dining

Daniel

United Kingdom, May 2023

7.2/10

The hotel had spacious rooms with comfortable beds, but the odd location with a connecting door to the neighboring room made it a bit uncomfortable. Missing personal items added to the disappointment.

Rooms

7.0

The room was spacious and the bed was comfortable, but the odd layout and missing personal items were drawbacks.

Service

8.0

The staff were all friendly and very helpful, although a bit abrupt at times. They made the stay pleasant despite some service shortcomings.

Location

6.0

The hotel was 15 minutes from Swansea town and 20 minutes to Brecon Beacon national park, offering easy access to beautiful places in Wales. However, being situated in an industrial estate was a downside.

Dining

8.0

The dining experience was good with a wide variety of options at a reasonable price. The succulent organic chicken was a highlight of the menu.

Facilities

7.0

The dining facilities offered a good selection at a fair price point, enhancing the overall experience.